Return & Refund Policy
Last updated: July 18, 2025
We deeply value the cultural and handmade nature of each piece we offer. Please read our return & refund policy carefully.
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Return Eligibility
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Because our items are often one-of-a-kind, vintage, or made in small batches, all sales are final unless the item arrives:
• Damaged,
• Defective, or
• Not as described.
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If that happens, please email info@indi-genius.org within 7 days of receiving your item, with:
• Your order number
• Clear photos of the issue
• A brief description
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We’ll review and let you know the next steps. If a return is accepted, we’ll send instructions and issue a refund or exchange.
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Refunds (if applicable)
If approved, refunds will be processed back to your original payment method within 7–10 business days.
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Shipping Costs
Shipping fees are non-refundable unless the item is defective or we made a mistake.
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